Re: Were I can buy HP Slate 7 4601 Micro USB DC Charging Port Cable

Do you mean the cable seperately or the complete power adapter?

You can purchase the complete power adapter from http://www.shopping.hp.com./ Select tablets and then tablet adapters

You can use most cel phone micro usb cables. I use the cable from my Samsung phone once in a while. You can probably buy one at any cel phone shop or even a WalMart.

Help others seeking a solution for the same issue as yours by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****

2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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Re: Slate 6 Default Sim

Hi Paul1762, welcome to the HP Forums. I do not see an option to set a default SIM as you requested. It looks like you have to select each time: Making and Receiving Phone Calls

I am not sure if there is a 3rd party App out there that might give you that option, but it might be worth a look.

TwoPointOh
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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screen brightness

Hello, and Welcome to the HP Support Community!

Have you tried not using the "Auto" setting in the Brightness adjustment?   Deselect it, then set the brightness to a comfortable level.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: screen brightness

Hello, and Welcome to the HP Support Community!

Have you tried not using the "Auto" setting in the Brightness adjustment?   Deselect it, then set the brightness to a comfortable level.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: Slatebook x2 Not Powering

Hi, we just got out new slatebook x2 from HP.  We connected it to power using the adapter.  It started with a red light, which after a few hours became white.  When pressing the power button an icon appears in the middle of the screen indicating a los battery and then disappears.  I have tried a few times after unplugging the adapter and various other iterations – no luck.

Should we just return it or is there an easy fix?

Thanks!

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Slate 6 Android Upgrade

I too am STILL waiting for the upgrade promised. I HOPE they are still going to release it. Please,please some kind of timeline would be great !!!

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Re: wifi wont connect..authentication issue

Hi LayDee, welcome to the HP Forums. If the WiFi won't authenticate, you can refer to this thread with the same issue and several projected solutions.

My new HP Slate 8 Pro will not connect to wifi

Let me know what you try, and how it turns out.

TwoPointOh
I work on behalf of HP

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XBox 360 controller gamepad for Slate 7 Extreme

Sorry, I could not read the content fromt this page.

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Re: Sound quality on android since 4.3 ( slatebook x2 16gb )

Thanks for the support, although no solution was offered.

I returned the Slatebook X10 to the merchant for a refund.  The return period was 30 days and, it didn't make sense for me to spend time trying to revert to an older version of Android (which I dont believe can be done).   And, I didn't want to get into a warranty issue with a brand new device since, there's no evidence on the forums that this issue can be solved.

Sad to return the device but, I got something else and, it sounds good/works well.  

I'll continue to shop for HP PCs as, I really like the products but, this Slatebook just didn't cut it.  Too bad, there's a lot to like about it!

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Re: replacement

Hello, and Welcome to the HP Support Community!

Replacements have to be arranged directly by HP, not by Volunteers here on the Forum.

To contact HP directly, click this link: http://h22207.www2.hp.com/us-en/contact-hp/

Outside the USA: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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VOICETAB6 Stuck on HP Logo

Hello There!

I have recently bought an HP Voicetab6 but today, as I charged the phone, I am stuck on the white HP logo boot screen. I have attempted many steps such as rebooting in recovery mode and doing a factory reset. 

I have also attempted to apply the image of the phone from the HP site and did an ADB side load but was unable to complete due to an error message:

"assert failed: !less_than_int(1387713643. getprop("ro.build.data.date.utc")).

Please guys.. this was given to me by wife as a gift last week.

Your help will be greatly appreciated.

Thank you for taking the time in reading this.

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Re: Slate 6 , Setting songs as ringtone and alarms tone

You can set songs as ringtone in HP Slate voice tab by following the below steps:

Go to HP File Manager

Select and copy the song that you want to set as ringtone

Go to My Storage in HP File Manager

Then go to Ringtones folder

Paste the song that you've copied

Close HP File Manager

Now go to Settings > Sound > Phone ringtone 

You'll see the song in the ringtone list so that you can select it as ringtone.

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Re: Slate 6 , Setting songs as ringtone and alarms tone

You can set songs as ringtone in HP Slate voice tab by following the below steps:

Go to HP File Manager

Select and copy the song that you want to set as ringtone

Go to My Storage in HP File Manager

Then go to Ringtones folder

Paste the song that you've copied

Close HP File Manager

Now go to Settings > Sound > Phone ringtone 

You'll see the song in the ringtone list so that you can select it as ringtone.

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Re: switching camera views hp slate 7 2801

To keep this topic current since it is four months old, I have blocked new replies.

Sorry, I could not read the content fromt this page.

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Re: Voiding warranty on slate 7 due to a chip off on the acrylic surface on the tablet

Hi @Unfaired ,

I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.

Regards,
George

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Slatebook x2 Not Powering

Hi, we just got out new slatebook x2 from HP.  We connected it to power using the adapter.  It started with a red light, which after a few hours became white.  When pressing the power button an icon appears in the middle of the screen indicating a los battery and then disappears.  I have tried a few times after unplugging the adapter and various other iterations – no luck.

Should we just return it or is there an easy fix?

Thanks!

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sd card reader

Post is off-topic for this section. Moved to the Laptop hardware area for better focus.

Sorry, I could not read the content fromt this page.

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Re: Sim-card

Hey @Wuffa ,

Welcome to the HP Forums!

I understand your Slate 6 VoiceTab is losing connection with your SIM card.

I would suggest trying the following steps:

Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.

Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.

Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.

If this fails you may want to contact your network provider and request a replacement SIM card. 

If the problem persists after replacing the SIM card please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.

Hopefully that helps.

The Great Deku Tree
I work on behalf of HP.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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Re: Why i have only 1 gb internal storage on my HP slate 7 2801?

Hi, what version of the OS are you running? 

Go to - Settings, About Tablet, and look at "build number" at the bottom.

the current version available is 1.05.14

if your version is lower than that, please use this link to download for Slate 7 2800/2801

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-128604-1&cc=us&dlc=en&lc=en...

Please try that and let us know.

On my tablet, after this update, it should show around 5.8GB for internal storage.

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Re: Slate 7 Wireless display Issue

Hi,

I connect my tablet Slate 7 extreme to my LG 6200 Smart tv It shows desktop but sudenly it freezes and display a blank screen in my tv.

Please help this feature is not working at all.

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Sd card and Touch problem.

Hi and welcome to the HP Support Community.

It sounds like your tablet may have hardware issues.  If you can exchange it with your seller, that might be your best bet.  An alternative is to contact HP for warranty issues.  This link will take you to the worldwide Contacting HP page:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Good luck, hope this helps.

_______
smkranz
I am a volunteer, and not an HP employee.
Palm OS · webOS · Android

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Re: Replacement of earphone received alone with HP slate7 Voice tables

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Re: slate 7

Hi valentleung, welcome to the HP Forums. I understand you are trying to view your tablet on your TV. Unfortunately there are no instructions for this on the support site for your product: HP Slate 7 VoiceTab Ultra 3901 Tablet support

You would probably need a Micro HDMI cable, and once it was plugged in it should pop up with some options on how you want to treat the display.

Alternatively if you could get a 3rd party app capible of setting your output device.
This article, mentions a few apps which may or may not work: "RealHDMI, Xternal Display for Droid X and HDMwIn."
Android Phones With HDMI Output

If you have issues, you can contact phone support:
In North America: 800-474-6836
Click Here For Outside, North America

TwoPointOh
I work on behalf of HP

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Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Re: slate 21 no sound on youtube videos

Hi weege12, welcome to the HP Forums. I understand YouTube videos play fine, unless they are embedded in which they aren't giving you sound. Some sites auto mute the videos, have you checked the volume slider to ensure they are not muted? Can you provide some example URLs?

TwoPointOh
I work on behalf of HP

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Click the “Kudos, Thumbs Up" on the left to say “Thanks” for helping!

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Re: Using HP 7 Voice Tab but unable to Move or Copy anything from Tab to external storage.

Hello @serinasubho ,

Welcome to the HP Forums!

I understand you're experiencing issue moving files to your SD card or Pendrive on your Slate 7 VoiceTab.

In order to help you I have a few questions I need answered first:

Can you please tell me which version of Android you are using on your tablet?Can you also tell me what process or app you are using to try moving the files and where you are moving the files from?Is your SD card or Pendrive recognized by the tablet in Settings > Storage, or in the File Manager app (if you have it)?Do you get errors when you try to move the files?

I look forward to your reply!

The Great Deku Tree
I work on behalf of HP.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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Re: Tablet isn't turning on!!

Hello, and Welcome to the HP Support Community!

There are many posts on this Forum about charging failures for this series of tablet.  I would recommend you contact HP directly for assistance.

Be advised, your device is now past its warranty period.  HP could simply refuse to help, but you could try mentioning the fact there are over 100 other posts here about the same issue...

To contact HP directly, click this link: http://h22207.www2.hp.com/us-en/contact-hp/

Outside the USA: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: When is HP planning to release 4.4 upgrade for HP Slate 7 Voice tab

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Re: pin code for hp 7 voice tab

Hello, and Welcome to the HP Support Community!

What pin code are you asking about?  Was a lock code created for the device, and forgotten?

If so, you will have to Factory Reset the device and start anew.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Updated you tube not working on HP voice tab 7

Sorry, I could not read the content fromt this page.

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Re: problems with wifi connectioning to smartphone

KEVIN1888 wrote:
Wifi connectioning to smartphone

This is the Android Tablets section of the Forum.

Please tell us which HP phone you are referring to so we can offer some help.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Sony experia is not recognising my all in one HPwirless printer

Moved to the Mobile Printing section of the Forum for better focus.

Sorry, I could not read the content fromt this page.

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Re: What warranty covers

braden_stickley wrote:

does warranty cover the battery and charger for a hp 7 1800 tablet?  please respond

Yes, if a determination has been made that either/both have failed due to a manufacturer's defect.

If either has been damaged accidentally by the owner, then there is no coverage.   :-( 

Note: I do not work for HP.  The determination has to be performed by them.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: Slate 7 Plus shows menu upon startup and starts in safe mode

Hi,

I have just purchased an HP Slate 7 Plus tablet. When I started up the tablet for the first time it showed a small green menu on top left which has the following options:

Boot normally

Fastboot protocol

Recovery kernel

Forced recovery

However, I am unable to navigate through it with volume buttons.

After that the tablet starts in safe mode, and I noticed that volume up and down buttons are not working.

Is there any thing that I can do?

Complete model number: Slate 7 Plus 4200eg

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Slate 6 no 3g support

I have a slate 6 and have come to the UK.

I have inserted a working 3G mini sim and a working 3G large sim

I know th mini sim is the one that will work in 3G, but it will not and wll only give normal voice.

If I change settings and try to move mobile data to sim 2, then that work in mobile data in 2G (so that is as expected)

So it looks like 3G is not working in the mini sim.

If I look in settings it just shoes mobile data for Sim one is disconnected.

And before any one says, yes mobile data is active and so is roaming data.

I had not tried 3G in India, the first time I have tried is in the UK.

The outcome of this is , that if this is not a quick fix, then HP's new phone is not suitable for roaming and should have a warning all over it.

Any tests anyone can suggest ?

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slate 6

Hi,

I purchased a HP Slate 6 voice tab 6001RA 12 days ago.There is an issue with network connectivity of the SIM ports. Port one is able to register on network always.However port 2 registres on network only when port 1 is empty.The options in setting tab

Regards

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Voiding warranty on slate 7 due to a chip off on the acrylic surface on the tablet

Hi @Unfaired ,

I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.

Regards,
George

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Re: Upgrade to KitKat HP Slate6 Voice Tab

Hi

I think the update may have been removed.

I got the message this morning and the update failed.

Now If I check for updates there is non suggested.

I will not risk a manual update as the OTA may have been removed and the file forgotten on site.

TK

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Re: screen brightness

Hello, and Welcome to the HP Support Community!

Have you tried not using the "Auto" setting in the Brightness adjustment?   Deselect it, then set the brightness to a comfortable level.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: netflix

Hello, and Welcome to the HP Support Community!

aedeimund wrote:

Why can I not find the netflix app on my hp slate?

No idea.   Was it there on the tablet and now gone?

Go to the Play Store and install it!

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: Slate 7 2800 Wifi Problem.

Luckily , i never had any disconnectivity or any kind of Wifi problem with slate 7 . My tab is always connected to a Hidden network , and it works perfect. It browses the internet , it connects to google services and it shows blue wifi signal bars. yesterday , my tab started showing blue bars . The internet was working fine because i could open google using chrome and default browser. But the tab was not able to connect to google services.

I tried a factory reset. The problem did not go away . Any help ??

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Re: wifi on Slatebook 14

Haven't heard anything from HP yet!

I have found a quick, not very intuitive, way to fix the wifi issue each time it happens but it's not a satisfactory long term fix for the problem. Here's what I do:

When my wifi does not reconnect after waking the Slatebook 14, the following steps have worked consistently for me:

1- Turn on airplane mode, either with the icon in the pulldown menu or with the airplane key. This turns off wifi.

2- Press the settings key (5th from the left, top row)

3- Click the wifi switch to the on position.

That's it! Three actions and wifi returns.

What's weird with the 3 steps above is that the wifi comes back on and the airplane icon is still in the status bar in the top right. But the wifi is working. Go figure.

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Re: Slate 21 Pro screen back light on when sleeping

Thanks for helping with this issue, mtroyw.

I'll send you another case number, same issue (backlight turns on randomly while it should be sleeping).

I provided the URL of this forum topic in the case, but that was before you said the fix hadn't rolled out yet. I also specifically mentioned your reference to the scalar version (mine is LIMH3.31).

I submitted it last week. They immediately sent me another unit, which I guess is good.

That unit was defective, though (touch screen unresponsive), and it had the same scalar version. I reported that problem right away (September 5) in a subcase and have heard nothing since. I obviously need to send back the defective one they just sent out, but no return shipping label was provided, even though they said in an email it would be in an envelope attached to the box.

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Re: problems with wifi connectioning to smartphone

KEVIN1888 wrote:
Wifi connectioning to smartphone

This is the Android Tablets section of the Forum.

Please tell us which HP phone you are referring to so we can offer some help.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Re: Problems with Datapass and Google Account becoming disabled on Slate 10 inch

Hi

We have purchased 20 HP slate 10's for our business, so we can have inter store communications via email without having to install a load of infrastructure such phone lines dsl etc.

We are in the uk And we are sing the fogg datapass, this gives us 250mb data  month which is fine for a few dozen emails.

However we have set each tablet up with a gmail account, for email, contacts and managing the tablet also to give us the location services and secure the data on them.

Howvere the gmail accounts keep locking out, we have tried everything, we have enabled two step verification, we have enabled device specific passwords, to no avail every single day 2-6 tablets will lock out and have there account disabled.

The google support forums tend be blaming the fogg datapass as it seems that this passes through random proxys around europe hence google sees the traffic coming from different locations and locks the tablets out.

Howvere I just dont know.

Im at my whits end here and our company is probably looking to return the tablets and go with Microsoft and large lumias or surfaces............ Its a shame as we were going to invest in chrombooks with datapass but they dont seem compatible with Googles security settings..

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Slate 7 2800 Wifi Problem.

Luckily , i never had any disconnectivity or any kind of Wifi problem with slate 7 . My tab is always connected to a Hidden network , and it works perfect. It browses the internet , it connects to google services and it shows blue wifi signal bars. yesterday , my tab started showing blue bars . The internet was working fine because i could open google using chrome and default browser. But the tab was not able to connect to google services.

I tried a factory reset. The problem did not go away . Any help ??

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Slate 7 Wireless display Issue

Hi,

I connect my tablet Slate 7 extreme to my LG 6200 Smart tv It shows desktop but sudenly it freezes and display a blank screen in my tv.

Please help this feature is not working at all.

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Re: Slate Plus 10 3701

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tab charger port is not working in my hb slatebook x2

i have hp slatebook x2 

10" screen

every thing is ok except the charging port i n the tab is not working so the tab is not working too 

the base is charging and i can write through it but the problem is in the charging port 

i just bought it 3 weeks ago its still in the warranty but i bought it outside USA so when i called the technical support they said i have to send it back to my country 

now i am in usa how i can fix it and how much it cost and is it easy to fix it by myself i live in columbus ohio 

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What warranty covers

braden_stickley wrote:

does warranty cover the battery and charger for a hp 7 1800 tablet?  please respond

Yes, if a determination has been made that either/both have failed due to a manufacturer's defect.

If either has been damaged accidentally by the owner, then there is no coverage.   :-( 

Note: I do not work for HP.  The determination has to be performed by them.

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

View the original article here

Read More