Hi, we just got out new slatebook x2 from HP. We connected it to power using the adapter. It started with a red light, which after a few hours became white. When pressing the power button an icon appears in the middle of the screen indicating a los battery and then disappears. I have tried a few times after unplugging the adapter and various other iterations – no luck.
Should we just return it or is there an easy fix?
Thanks!
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