Hi mro55, welcome to the HP Forums. If you are using Windows RT, it uses built in printer drivers. When you print, try to find printer options, or printer preferences when printing, you want to view the paper/quality section to see if you get the option for tray selection there. I have read in one case that the user was given the option to install the photo tray when the error popped up that the tray was not installed.
TwoPointOhI work on behalf of HP
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